By Rob Thames
This is Part 3A of this three-part series.
This Part 3A briefly reviews four change methods and Part 3B will compare them.
“I have no idea how to change anyone. But I carry around a long list of people in case I ever figure out how.” - Anonymous
Eliminate four billion dollars of waste from a large healthcare system next year. Increase the CMS TPS (Total Performance Score) for a hospital from the national average of 38.1 to 60 in two years. Reduce maternal, child and infant mortality in Nigeria by 50% in three years. These are large-scale improvement goals – at healthcare system, hospital and population health levels, respectively.
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